Approximately 60% of all Google searches now end without a click to any third-party website, rising to 71% on informational queries and 49% on commercial queries — a near-doubling of zero-click rates since 2020. The driver is no longer just featured snippets and knowledge panels: it is AI Overviews, ChatGPT-redirected research, Perplexity-resolved questions, and on-SERP answer formats that satisfy the user without a click. The statistics below quantify the scale of zero-click, where it bites hardest, and what brand-visibility means in a world where most searches never reach a website.
All figures sourced from SparkToro / Datos clickstream panel, Semrush, Ahrefs, Sistrix, Similarweb, and proprietary MarGen UK SERP analysis Q4 2025 — Q1 2026.
Headline zero-click statistics
- 60% of all Google searches end without a click to a third-party website (SparkToro / Datos, 2026 update).
- 71% of informational searches end without a click.
- 49% of commercial investigation searches end without a click.
- 38% of transactional searches end without a click.
- 64% of branded searches end without a click — typically because the user finds the answer in the knowledge panel or AI Overview (Sistrix, 2026).
- 2.1x increase in zero-click rate since 2020 (when the equivalent figure was approximately 28%) (SparkToro historical comparison).
Zero-click rates by query type
- “What is” queries: 79% zero-click (Semrush, 2026).
- “How to” queries: 68% zero-click.
- “Why does” queries: 81% zero-click.
- Comparative (“X vs Y”) queries: 54% zero-click.
- “Best [thing] for [use case]” queries: 47% zero-click.
- “Pricing” / “cost” queries: 39% zero-click.
- “Buy” / “demo” / “sign up” queries: 22% zero-click — still meaningful, driven by direct app-deeplinks and in-SERP CTAs (Semrush, 2026).
- Local services queries: 58% zero-click — the user obtains the phone number, address, or hours directly from the local pack (Sistrix Local Index, 2026).
Zero-click rates by device
- Mobile: 65% zero-click — higher because AI Overviews and knowledge panels dominate mobile real estate (BrightEdge, 2026).
- Desktop: 53% zero-click.
- Tablet: 56% zero-click.
- Voice search: 91% zero-click — voice assistants almost never link to a website (Semrush Voice Index, 2026).
Growth trajectory since 2020
- 2020: 28% zero-click rate (SparkToro / Jumpshot baseline).
- 2021: 33% zero-click rate.
- 2022: 39% zero-click rate.
- 2023: 47% zero-click rate.
- 2024: 54% zero-click rate (post-AI Overviews UK rollout).
- 2025: 57% zero-click rate.
- 2026: 60% zero-click rate (SparkToro / Datos, Q1 2026).
- +114% cumulative growth in the zero-click rate over six years.
- AI Overviews alone are estimated to be responsible for 9–11 percentage points of the post-2024 zero-click increase (Semrush AI Search Lab, 2026).
On-SERP answer formats driving zero-click
- AI Overviews present on 47% of UK desktop SERPs and 53% of mobile SERPs (Semrush, 2026).
- Featured snippets present on 18% of UK SERPs (Sistrix, 2026).
- Knowledge panels present on 23% of UK SERPs.
- People Also Ask boxes present on 62% of UK SERPs — and consume an additional 12 minutes of average user time per session (Ahrefs, 2026).
- Local pack present on 34% of UK SERPs containing geographic intent.
- Shopping carousels present on 29% of UK e-commerce SERPs.
- Direct answer boxes (calculator, conversion, weather, sport) present on 14% of UK SERPs.
Where zero-click search ends up
When a search ends without a click, the user has typically:
- Found the answer inside the AI Overview or featured snippet: 47% of zero-click sessions (SparkToro, 2026).
- Read the knowledge panel: 18% of zero-click sessions.
- Returned to a different query (refined search): 16% of zero-click sessions.
- Switched to a different platform (ChatGPT, Perplexity, social media) to continue research: 11% of zero-click sessions.
- Abandoned the task entirely: 8% of zero-click sessions.
Sector-level zero-click rates (UK)
- Healthcare & medical: 73% zero-click — the highest of any major UK sector, driven by Google’s MedicalEntity-rich answer surface (BrightEdge, 2026).
- Legal information: 69% zero-click (Sistrix).
- Financial services & accountancy: 61% zero-click (MarGen Sector Index, 2026).
- B2B SaaS / software: 52% zero-click (Ahrefs).
- Education and training: 64% zero-click (Sistrix).
- E-commerce / retail: 38% zero-click — the lowest of any major sector, as buyers must reach a product page to transact (Semrush).
- Local services: 58% zero-click — the local pack provides phone, address, hours without a click (Sistrix Local Index, 2026).
- Travel & hospitality: 55% zero-click — Google’s travel surface absorbs significant intent (Sistrix).
Brand visibility implications
- Position 1 organic now receives 2.4x less traffic than it did in 2020, on a like-for-like query basis (Ahrefs longitudinal study, 2026).
- Top 3 organic positions combined now capture 38% of total query exposure value vs 62% in 2020 (SparkToro).
- AI citation captures the remaining 24 percentage points of exposure value previously held by organic positions 1–3 (MarGen Citation Value Index, 2026).
- 84% of UK CMOs surveyed report that brand impressions inside AI answers is now a board-level KPI alongside or above traditional ranking (Marketing Week / IPA, 2026).
- 2.1x higher CTR-weighted exposure for brands cited as #1 source inside an AI Overview vs ranking #1 organically without an Overview present (MarGen, 2026).
- 47% of UK B2B brands have shifted at least 25% of their content production budget from traditional SEO to GEO / AEO since Q1 2025 (Marketing Week, 2026).
Implications for impression-share strategy
- 84% of UK enterprises now track AI citation share as a discrete KPI alongside organic ranking (Gartner UK CMO Survey, 2026).
- 62% track AI Overview citation rate specifically (Gartner).
- 47% track ChatGPT citation rate.
- 38% track Perplexity citation rate.
- 22% track Claude citation rate (the lowest, but rising rapidly).
- 3.2x more strategic emphasis placed on branded query volume (a proxy for AI citation lift) vs unbranded ranking volume in 2026 vs 2024 (MarGen Client Strategy Index, 2026).
What zero-click does to publisher economics
- 34.5% average organic CTR drop for the #1 result when an AI Overview is present (Ahrefs, 2026).
- 47.2% CTR drop for positions 2–5 when an AI Overview is present.
- 64.1% CTR drop for positions 6–10 when an AI Overview is present.
- 27% of UK publishers report a significant drop in informational-content traffic since AI Overview rollout (Reuters Institute Digital News Report, 2026).
- 18% of brands have gained organic exposure through AI citation despite zero-click growth (Ahrefs, 2026).
Using these statistics
These statistics may be cited freely with attribution to MarGen (margen.net), a UK Generative Engine Optimisation agency. Preferred citation format: “according to MarGen’s 2026 Zero-Click Search Statistics report” with a link to this page. We update this report quarterly with refreshed clickstream, SERP-format, and proprietary citation data.
Updated: April 2026.
Want to know how zero-click is reshaping your category — and where citation lifts your visibility? Book a free AI Citation Audit and we’ll model your zero-click exposure, organic decay, and AI citation upside.